MessageSync™: Every Conversation in One Place

Real estate agents manage communications across at least three separate channels: a personal cell for texts, an email inbox, and whatever in-app messaging their CRM provides. None of these channels know what's happening in the others. MessageSync™ unifies all of them under one intelligent interface — with AI classification and draft replies applied before you arrive.

The Unified Inbox

MessageSync™ pulls in:

• SMS: Via your dedicated Total Agent™ phone number — a Twilio-provisioned number that's yours, with full AGENTA™ intelligence applied to every incoming message
• Email: Connected to your actual Gmail or Outlook inbox via secure OAuth — emails sent from your real address, no proxy, no deliverability impact
• Platform messages: Any in-platform communications flow through the same interface

AI Classification on Every Incoming Message

Every incoming email and message is classified by AGENTA™: Urgent, Lead, Deal, Agent, Client, Personal. Urgent items surface in DayBrief™. Lead messages trigger ClientSync™ entry and nurture. Deal messages link to the relevant DealSync™ file. Agent showing requests route to ShowingSync™. Client messages get draft replies in your AGENTA Brain™ voice.

Your Dedicated Business Number

Every Total Agent™ subscription includes a dedicated Twilio phone number. All AGENTA™ automated communications go out from this number. All inbound texts go to MessageSync™. The number costs $3.40/month in infrastructure — a line item that competitors charge $39/month for as an add-on.